Etiquette

The 10 commandments for Wingly Passengers

1. Listen to the pilot

As a passenger, it’s important to listen to the pilot’s command. During the flight, pay attention to the pilot’s advice and keep in mind that he’s a trained private pilot taking decisions to ensure everyone's safety. Pay close attention to the information given to you before, during and after the flight.

2. The weather can change your plan

It’s mandatory to understand that weather can make your flight experience even more memorable or, on the other hand, can lead to your flight being rescheduled. Pilots have received a training that gives them an understanding of weather conditions and their consequences. The great majority of pilots have VFR (Visual Flight Rules) training and can therefore fly in visual conditions only. Some pilots have an IFR rating and can fly in adverse meteorological conditions. Nevertheless, if the pilot believes it’s unsafe to fly the day of the flight, this decision of flying or not is binding. Safety first!

3. Don’t touch the instruments

When you sit in the copilot’s seat do not touch any of the instruments or handle any of the controls. If you sit there, keep in mind that you should listen closely to the pilot’s instructions. You can however sit back relax and enjoy the view. Do not touch the door lock unless the pilot has not instructed you to do so.

4. Be precise regarding your weight

The aircrafts in which you'll be flying are very sensitive to weight. The aircraft’s center of gravity is fixed by the pilot with regards to the weight you have declared for yourself (the other passengers with you) and any luggage. Therefore it is mandatory that all passengers respect the maximum weight authorised by the pilot and don't move around any luggage during the flight. Indicate your weight precisely when you a make booking request and only bring with you what you really need during the flight.

5. Don’t bring any illegal or unnecessary goods

It’s forbidden to carry any illegal goods in the aircraft. Don't bring any unnecessary items and ask the pilot if you have any doubts regarding something that you want to take with you during the flight. The pilot has full authority to check this if they have any doubts.

6. Be friendly and polite with the pilot

Flight sharing requires a collaborative atmosphere. Don't be afraid to ask questions and to open up about your fears or doubts, your pilot will be happy to help. Flight sharing is about meeting new people and discovering the joy of aviation - enjoy it to the fullest!

7. Be on time

Always be on time for your flight! The flights are precisely planned and it’s important to stick to the schedule.

8. You shouldn’t pay more than an equal share of the costs

Flight sharing is based on equally sharing the costs directly related to the flight. It’s illegal for a pilot to make a profit while conducting a Wingly flight. We ask pilots to share the cost of the flight equally, so each passenger pays the same amount of money for their seat on the flight.

9. Smoking is strictly forbidden in the aircraft

All Wingly flights are non-smoking.

10. Enjoy your flight and don’t forget your camera!

The 10 commandments for Wingly Pilots

1. You are the decision maker on the aircraft

You, and only you, have the authority to make decisions concerning the flight and the aircraft. The presence of passengers on board shouldn’t pressure you in any way or form - you are in charge of everyone’s safety. If you feel you cannot fly please reschedule or cancel the flight. We will automatically refund your passengers.

2. Keep the passengers informed about the flight conditions

Bad weather conditions are the main reason for mishaps in light aviation. Therefore, it’s mandatory that you inform the passengers of the weather forecast the day before the flight. Wingly flights can be cancelled anytime due to bad/uncertain weather conditions or any other reasons. The presence of passengers should never keep you from canceling or rescheduling a flight if you feel the conditions are not ideal. Safety first!

3. Equal cost sharing should never be exceeded

Making a profit or paying less than the passengers while doing Wingly flights is forbidden and defeats the whole purpose of flight sharing. Making money off a flight qualifies the flight as commercial and leads to you, your aircraft and the passengers to not being covered by the Wingly insurance. To ensure everyone’s safety and to prevent any abuse, we ask all pilots on Wingly to never exceed the pro-rata share of the cost.

4. Make the passengers feel welcomed

Light aviation is often unknown by passengers and can be a source of fear. Most passengers you take onboard will be new to the general aviation world. Please make sure the passengers are comfortable and understand your instructions before taking off. Be an ambassador for GA, who knows you may inspire your next passenger to get their own license one day.

5. Bring your licenses with you for the flight

Wingly validated your licence before each flight but it’s mandatory that you have any required documents with you on the day of the flight.

6. Use the aircraft indicated on Wingly for the flight

When you post a flight on Wingly, you must indicate with which aircraft you will be flying for that particular flight. It’s important to stick to the mentioned aircraft or to report any changes as soon as possible.

7. The aircraft used must have insurance coverage for everyone onboard

Aero Clubs are responsible for their aircraft coverage. However, you should make sure that the aircraft you are planning to use for cost shared flights is covering both you and your passengers. We may ask you to provide a proof of insurance at any giving time. Wingly pilots and passengers benefit from an extra coverage if your insurance is insufficient.

8. Be responsible and friendly

Most passengers will fly in a light aircraft for the first time with you. Therefore, it’s important that you make them feel at ease. Try to adopt a smooth flying style and to limit any unnecessary manoeuvers.

9. Tolerate a 30 minutes delay from the passengers

Most passengers are not used to going to smaller airfields, outside the cities. Therefore, we ask you to be tolerant and to wait up to 30 minutes for the passengers after the time you agreed on. Keep in mind that we ask Wingly passengers to arrive in advance for their flights so there’s no need to be worried. It's always important to inform your passengers to meet you and give them directions to the airfield if need be.

10. Share your passion and have a great flight!