Frequently Asked Questions

Passenger

Wingly connects private pilots with passengers who wish to do a flight and share the costs. Pilots get to share the cost of flying and passengers get to experience a flight in a light aircraft and see incredible landscapes from above.
Yes. According to the European regulation (see art. 6 paragraph 4a regulation (EU) no. 965/ 2012) pilots are allowed to share flights as long as the aircraft does not exceed 6 seats and has a non-complex power unit. Pilots are only allowed to share the direct costs of the flight, they cannot make any profit. Wingly's policy is that the pilot pays the same share of the flight as the passengers, or more. We have received written confirmation from the European Aviation Safety Agency (EASA), stating that flight sharing and the advertising of flights are completely legal, as long as the pilots do not generate profit from the flights. We have also signed a Safety Charter with the EASA to promote a safety culture for our community. We also have another confirmation letter from the Civil Aviation Authority (CAA) in the UK. In other words, because the flight remains a private one, the pilot does not need a commercial pilot’s licence to share their costs with passengers.
Wingly pilots do not make any profit on their flights. They only share the direct costs of the flight with you. As a passenger, you only pay your share of the flight. The total cost of the flight strictly includes fuel, airport fees and aircraft rental fees. When requesting a flight you will be given a price estimate based on the route and the type of aircraft.

The price may vary depending on the flight time, any wait on the tarmac and the number of people sharing the flight and is also dependent on the aircraft type and the destination. The price paid is your share of the flight. For example, a day trip from London to The Isle of Wight in a Cessna C172 will cost around £150 for the trip.
While most pilots listing flights on Wingly fly small single-engine piston airplanes that carry from two to six passengers (including the pilot). You will also a wide range of unique light fixed wing and rotary wing aircraft. The specific make and model of the aircraft is listed on the detailed description page of each flight. For more photos, check out General Aviation on Google.
Wingly lets you search for flights by point of origin, by entering the location you would like to fly from or destination airport or city. You can find an oversight of all current flights offered on our flight map.
There are plenty of sightseeing, round trips or one-way adventures. If your dream destination isn’t already listed you have the possibility to post a flight request to pilots in the area. They will answer you if they are interested in flying with you.
As many pilots often fly very spontaneously, we wanted to come up with an easy solution to find people and make flight sharing easier. Instead of posting a flight on a fixed day, pilots can simply say that they are, for example, flying every weekend. Then you are able to get in touch and agree on a time.
When you find a flight that meets your requirements, you can submit a passenger flight request. Pilots will usually respond within a few hours.
All you have to do is: sign in, search for a flight in your area, connect with a pilot and pay. On the day of your adventure, meet at the meeting point and in minutes you’ll be airborne!
Once you've arrived at your destination, it is entirely up to you! You can rent a bike, car or just take the bus to the city centre. You can always ask the pilot as they may know the area and be able to offer advice on what to see and how to get there!
You will see a booking details page with all the necessary information about the airport, meeting point and time. The total cost will be withdrawn from your credit/debit card and we will keep the money until the flight happens. In the case of flight cancellation we will refund you the full price paid.
Weight limits will vary by type of aircraft and number of passengers; specific weight and luggage limits for all flights are set by the pilots. As a prospective passenger, you will be asked to provide your weight and that of any individuals in your party. Weight limits are extremely important on smaller aircraft; therefore we ask that you submit accurate information and respect any luggage restrictions. Pilots may refuse to carry any passengers who submit inaccurate information.
We offer credit/debit cards (VISA, MasterCard, Diners), PayPal and direct debit (Giropay, SOFORT) payments.
When booking a flight you will need to select the payment method for the booking. We then take a pre-authorisation for the amount on your card. If you use a different payment method, we directly charge your account. If the pilot approves the booking, the money will be withdrawn, and if the booking is refused, the authorisation is removed. In the case of flight cancellations, the money will be automatically refunded. Paypal refunds are immediate, card payments may take up to 72 hours.
If the pilot cancels your flight due to bad weather or any other circumstances, you will be notified immediately via email or SMS. If the payment has already gone through, we will issue an automatic refund. Paypal refunds are immediate but card payments may take up to 72 hours.
No. Wingly is not a commercial airline or a charter service, meaning flights may be cancelled for any reason including weather conditions or at the pilot's discretion. As there are no scheduled routes, you are simply sharing the ride with a pilot, we cannot guarantee the flight will go ahead. However, in the case of cancellation we will issue an automatic refund.
No. Aviation regulations prohibit a pilot from accepting compensation from passengers. We help you split the costs fairly, but you cannot compensate the pilot any further.
In the unlikely event that the pilot is not there 30 minutes after the meeting time without any warning of their absence or cancellation of the flight, you can send us a complaint so that you get a full refund. Within 3 hours of the planned flight time you will receive an email asking you to confirm if the flight happened or not. To solve this problem click the ‘No’ button, fill out the complaint form, send it back to us and we will come back to you as soon as possible.
Discovery flights are sightseeing experiences where you can fly over beautiful scenery or a lovely city, take photos and videos.
Pets are allowed on Wingly flights at the pilot's discretion. If you want to bring a your pets with you, please ask the pilot if he is okay with this beforehand.
Wingly is not a commercial transport company and should be used for leisure travel. If you have an urgent meeting, trains or commercial transport will be more reliable.
Normally the pilot will provide a clear meeting point in the booking/flight details. Just be sure to stay in touch with the pilot closer to the departure date so you can keep up to date with any changes that may need to be made.
Flying in a small plane is an amazing experience, so why not take your camera with you and bring back amazing memories from your flight? We'd be very grateful if you sent your snaps to us after your flight so we could share them with our community on social media!
In most cases, the easiest way to get there would be by car. If you are dependent on the bus and train you may get close and then need to get a taxi, or you could ask the pilot as they could give you a lift if you are travelling from a similar direction.
If you can't find the flight that you desire, you can create a 'Flight Request'. This allows you to state where you would like to fly from and to, a specific timeframe or dates you are looking for. In order to reach a large amount of possible pilots, the flight request is a simple way to get in touch, without sending numerous messages.
You can cancel your flight up to 48 hours prior to the date of the flight and you are guaranteed to receive a full refund. If you wish to cancel the flight after this period, you will have to contact your pilot as soon as possible in order ask for a cancellation. If the pilot is unable to cancel the flight during this period, please contact customer support at info@wingly.io .
If the pilot has informed you that the flight won't happen, but has not cancelled the flight via Wingly (you will receive an automatic SMS and email confirming a cancellation) you need to contact your pilot to cancel the flight. If you have not received this notification please contact support at info@wingly.io. Important: After the flight's execution date, you will receive an automatic email to confirm if your flight happened. Please ensure to click on the link and notify us about the flight not taking place within 48 hours of the flight date.

Pilot

Wingly is a flight-sharing platform that connects private pilots with passengers interested in sharing the cost of their flights. Sightseeing, one way or discovery flights, everything is possible with Wingly. This is your opportunity to share your passion with aviation enthusiasts and save some money at the same time. As a matter of fact, Wingly allows you to be able to fly more often, keep your licences current and make the most of your passion.
Yes. According to the European regulation, (see art. 6 paragraph 4a regulation (EU) no. 965/ 2012) pilots are allowed to share flights as long as the aircraft does not exceed 6 seats and has a non-complex power unit. Pilots are only allowed to share the direct costs of the flight, they cannot make any profit. Wingly's policy is that the pilot pays the same share of the flight as the passengers, or more. We have received written confirmation from the European Aviation Safety Agency (EASA), stating that flight sharing and the advertising of flights are completely legal, as long as the pilots do not generate profit from the flights. We have also signed a Safety Charter with the EASA to promote a safety culture for our community. We also have another confirmation letter from the Civil Aviation Authority (CAA) in the UK. In other words, because the flight remains a private one, the pilot does not need a commercial pilot’s licence to share their costs with passengers.
It’s simple – after registering, just list any trip for which you are looking for passengers by clicking on “Add Flight”. Passengers who have a common destination can submit a request to accompany you for their pro-rata share of allowed costs. Wingly will handle all details, including collecting funds from passengers and depositing them in your account. If you need any help or have any questions, you can always send us an email and we will get back to you as soon as possible.
For rented planes, allowable shared costs include rental and fuel costs (rental plus fuel for “dry rate” planes, full rental cost for “wet rate” planes). Pilots flying their own aircraft can share fuel expenses and airport landing and tie-down costs associated with the trip. The Wingly system does not allow amounts paid by any passenger to exceed their pro-rata share of the above costs.
Posting a flight is quick, easy and free! To add your flight, simply click “Add a Flight” and submit your flight and aircraft details.
Since many pilots often fly very spontaneously, we wanted to come up with a solution to make flight sharing easier. When posting a flight, you can choose to post it for various dates instead of choosing one fixed date. It makes it smoother for both parties to find a suitable date to fly together.
When creating a Flexible Flight, for each selected day in your time period there will be a flight offered. If a passenger then books this flight, the time is automatically set (awaiting your approval after you have accepted this booking date). On that specific day, there is then no further Flexible Flight offered. For a second flight on that day, you need to add a new, normal flight with a fixed date. Currently it is also not possible to do single exceptions in the selected time period. For a pause in this period, for example for Christmas, you would have to create two separate Flexible Flights, one until, and one starting after Christmas.
This is very simple, just add your bank details under "Payment Options" on "My Account". Once the flight was has taken place, there is a 48hr window until our payment provider will automatically transfer you the money. Once the money has been transferred, it takes the average SEPA processing time.
Passengers have to enter the total weight of each passenger and luggage when booking, so you will always be able to see if a user is carrying too much weight or not. Then you can decide whether to approve the passenger on your flight or not depending on their weight.
Yes. When a passenger submits a request to accompany you on a flight, you will be notified by email and may accept, reschedule or decline the request. Passenger requests include a brief personal description and you will have an opportunity to ask the prospective passenger some additional questions before making a decision.
When adding a flight you will have to set a meeting point. On the day of the flight, you will need to meet the passengers at the agreed upon location. In addition, you will also be able to see the passenger’s phone number to notify them of any last minute changes. The passengers will also see your phone number after the booking has been approved.
Don't worry, all flights arranged through Wingly can be delayed or cancelled at the pilot's discretion. If you want to cancel a flight, click on "Flight Management" and select your upcoming flight. You will then see a button for "Delete Flight". Please always proceed like this, as it is an important requirement of our Terms of Service.
When adding a flight you can set a fixed price for a seat. If you spend more time than estimated, we are sorry to inform you that there is no way of getting a higher amount of money. Please ensure that you calculate the appropriate costs of the flight beforehand. If you have to make an unplanned diversion, please contact us as we can handle this on an individual basis.
Simply fill out all the information on the "My Account" pages. We need your phone number, address, passport, licences, medical certificate and flight log so that we may verify them to maintain a high safety standard within our community.
We want to create a welcoming and secure atmosphere at Wingly. We need to verify that you have the legal rights to fly in light aircraft and carry passengers. Your documents are kept strictly confidential and only used for internal verification. We will never download or save your documents but delete them immediately after the verification process.
We love to share our passion with as many people as possible, we want to encourage the passengers to dream and give them a sneak peak of their upcoming adventure. The title picture can be one of your own amazing photographs or a nice picture found on Google. NB. Make sure the picture can be edited and reused for private and commercial use.
After a passenger has made a booking on a specific flight you offer, you simply have to accept it and therefore finalise the payment. Once a booking request is placed, you will receive a notification from us via email and SMS. Please be aware that unanswered booking requests get automatically declined after 2 days. Even if you are unavailable to fly with the person on that date, you can always reschedule to fly with them another time.
If a passenger cannot find a flight that they desire, they can create a flight request with the specific details of the flight they would like (place, date & time) . In order to reach a large amount of possible interested pilots, the flight request is a simple way to get in contact with the pilots without sending numerous messages. If you are a pilot with a lot of time but not a specific flight in mind, you can always get some inspiration from the flight requests.
If your flight did not take place and you had passengers booked on the flight, please ensure you cancel via the Pilot App or the website. You have 24 hrs to cancel the flight. If you want to change the date and reschedule the flight, you can do this up to 6 hrs after the flight's execution date. Please ensure to notify your passengers and keep them updated with the status of the flight.
The passenger can only cancel a flight 48 hours prior to departure. If the passenger wants to cancel during the 48 hours leading up to the flight, it's up to the pilot's discretion to then accept or refuse this cancellation request. If you do not wish to cancel the flight, please ensure both of you contact our support on info@wingly.io directly. The passenger has up to 48 hours after the execution date to notify us that the flight did not happen. We will send them an automatic SMS and email with a link to do so. However, please contact us to notify us as well.