Safety & Trust

User Rating System

In order to ensure safety, security and trust inside the Wingly community, we have created a rating system for users. After a shared flight, pilot and passenger are invited to share their impressions and give each other a rating from one to five stars. This makes it easier for passengers to identify a pilot that is trustworthy and for pilots to do the same for passengers they would be eager to take on board with them.

Verification and Validation of Users

Every user (passenger and pilot) has to identify themselves with address, phone number and optionally a passport. Whilst the user has not supplied this information, he is not able to join, request or offer a flight. This gives the platform a good level of mutual trust and raises the safety standards.

As well as this pilots have to provide details of and we verify their pilots licenses, flight logs and flight hours. We are doing our best to have a trustworthy platform.

Is it legal?

Yes. According to the European Regulation (EU) No 379/2014 of the 7 April 2014, amending Commission Regulation (EU) No 965/2012, pilots are allowed to share flights as long as the aircraft does not exceed 6 seats and has a non-complex motorisation. Furthermore it is only allowed to share the costs, pilots are not allowed to make any profit on the flight. We received a written confirmation of the EASA, stating that flight sharing and advertising flights is totally legal, as long as the costs are fairly shared. The CAA also confirmed it is legal in a letter to us. However, it is important to note that Air Navigation Order 2016, where it is written that advertising a cost shared flight is not possible, has been superseded by Order 1188 General Exception E4277 which allows cost sharing in the same way EASA does. In other words, because the flight remains a private one, the pilot does not need a commercial pilot’s licence to share his cost with passengers.

Insurance

Passengers, their luggage and third parties on the ground are covered by the aircraft’s liability insurance. This liability insurance was made compulsory for light aircraft on 1st of May 2005 by European regulation CE 785/2004. The pilot is optionally covered by his individual accident insurance.

Payment made easy

Instead of bringing cash to the airport, you simply pay by credit card, direct debit or PayPal. Whenever a passenger books a flight we authorize the card for the total share. That's it. If the pilot then approves the user’s request, we withdraw the money and then either wire it to the pilot after the flight with you or we fully reimburse the passenger in case of a flight cancellation.

Information Privacy

All your information is safe on Wingly. We will not forward any information or documents you send us to third parties except governmental institutions to verify your identity.

How to use
Flight Map
Frequently Asked Questions